Frequently Asked Questions
Everything you need to know about Evergreen Maid Services. Can't find your answer? We're here to help!
Your Top Questions Answered
40+ years of experience has taught us what matters most to our clients
Yes, absolutely! Evergreen Maid Services is fully licensed, insured, and bonded. All our team members undergo comprehensive background checks and are covered by our insurance policy. We maintain comprehensive liability insurance that protects your property and gives you complete peace of mind. Our licensing and insurance information is available upon request.
How long does a typical cleaning take?
Basic Clean: 2-3 hours, Premium Clean: 3-4 hours, Deluxe Service: 4-6 hours. Time varies based on home size and condition.
Do I need to be home during the cleaning?
Not at all! Many clients provide us with access and go about their day. We're fully insured and bonded for your peace of mind.
Can you work around my schedule?
Absolutely! We offer flexible scheduling including early morning, evening, and weekend appointments to fit your lifestyle.
What's included in your satisfaction guarantee?
If any area doesn't meet your standards, we'll return within 24 hours to re-clean it at no charge until you're completely satisfied.
Do you bring your own equipment and supplies?
Yes! We bring all professional-grade equipment, eco-friendly supplies, and tools needed for a thorough cleaning.
How do I schedule regular cleaning services?
Simply let us know your preferred frequency (weekly, bi-weekly, or monthly) and we'll set up a consistent schedule with the same trusted team.
Licensed & Insured
Full protection for your home and peace of mind
40+ Years Experience
Decades of combined cleaning expertise
100% Guarantee
Complete satisfaction or we return to make it right
Flexible Scheduling
Weekends and evenings available for your convenience